PLX Platform Vision · Team Briefing

/ 01 · AI operating model

The new org chart

The human plane holds strategy, taste, judgment and trust. Function agents do the work. Everything sits on one shared context layer — and context feeds back up.

Human plane

Strategy · Taste · Judgment · Trust

Agent harness · tools · memory · guardrails · evals · logs

AgentsCustomer support

AgentsSales

AgentsFormulation & R&D

AgentsFinance

AgentsOperations

AgentsQuality & compliance

Shared context layer

MCPs · PLX Portal · Company SOPs & repos · Knowledge graph / second brain

Data store Vectorized Postgres DB

The future org chart has fewer routers and more reviewers.

/ 02 · The AI-native stack

Accountability flows down, context flows up

Each layer stands on the one below it. Skip a layer and agents hallucinate context, bypass gates, or fork the record.

06Continual learning

05Human reviewGates & approvals

04Agent workflowsExplicitly defined process layer

03Permissions & policiesAzure — ERP (BC) & Portal · Gov-contracts (repos) · MCPs

02Structured knowledgeWikis · Skills · SOPs · Brand voice & design systems · Repos · SharePoint · APIs

01Clean dataOperational plane | Financial plane

PLX PortalIncl. EQMS · CMMS · LIMMS · E-comm · WMS

ERPBusiness Central

You don't get agent leverage by buying a tool. You get it by making the business readable.

/ 03 · Three pillars · one platform

The pillars we're building on

Three ways you engage — work on your function in Mission Control, work in your function in the Portal, and interact with colleagues, partners and agents through Shared Context.

Cockpit · directs work

Mission Control

PLX_MC · mc.plxcustomer.io ↗

The project management suite for humans in the loop — where we and our agents record the work they're doing on the business.

YouWork on your function

Two-way SharePoint mirror with full audit trail
Task board, insights & saved views
PLX-MC MCP with optional swarm dispatch
Every PR traces back to a requirement

You interact: checkout tasks · review PRs · resolve conflicts

Live app Cycle 2 active

Product · customer value

PLX Portal

plx-customer-portal · plxcustomer.io ↗

The customer and employee plane for the day-to-day — from onboarding to production planning, shipping and reporting. What you're used to, but better.

YouWork in your function

Onboarding, DocuSign & the manufacturing suite
SharePoint-backed workflows with UAT feedback
Where most Mission Control work ships

You interact: feature work · SOP updates · staging deploy

Brand SoT Staging deploy

Connective · one record

Shared Context

governance-contract · SharePoint SoR

YouInteract with colleagues, partners & agents

One SharePoint system of record — no forks
Shared brand voice, tokens & design system
QMS, SOPs & permissions everyone reads from
Agent doctrine — AGENTS.md · SOUL.md · evidence

You interact: handoffs · approvals · shared docs

One record Governed

Shared Infra · PLX_Infra Three surfaces, one floor

Secrets Manager · preflight gates · staging Postgres · MCP kill switches

Same brand, same record, same floor — however you engage.

/ 04 · Mission Control · PLX_MC

Mission Control — the cockpit

mc.plxcustomer.io — the agent-operated work hub where staff review, approve, assign and resolve.

Agents write code, draft PRDs and run QA. Mission Control is where people review, approve, assign and resolve — every change mirrored to SharePoint and fully audited.

Live app Cycle 2 active

System of record

SharePoint mirror

Site /sites/plx-mission-control — five lists & libraries, delta sync + webhooks, manual conflict resolution, full audit trail.

Agent surface

PLX-MC MCP

Task checkout, lifecycle tools, swarm dispatch (opt-in). Every tool call appends to mc_events; disabled by default in committed config.

Now shipping

Cycle 2 workspace

Saved filter views, native-SVG insights with click-to-filter, timeline due-range, command-palette task actions, 5-minute sync cadence.

Design

Fourth brand surface

Where PLX's internal brands become visible. Never look for — or need — a design doc again.

Agents produce; people decide — and the record never forks.

/ 05 · PLX Portal · plx-customer-portal

Where customers and colleagues live

The operational plane for PLX — onboarding, manufacturing, quality evidence and operations on one product.

The Portal is the operational plane for PLX — the customer and colleague interface for everything we do.

Live Fully traceable

Briefs → approvals

Onboarding suite

Briefs, tech-transfers, artwork, contracts and approvals.

Orders → output

Manufacturing suite

Customer orders, manufacturing orders, purchase orders, work orders and more.

EQMS · digital

SOPs & evidence

EQMS, finally digital — fully traceable, full transparency.

Plan → ship

Operations suite

Planning, reporting, receiving, warehousing and more.

Customers and colleagues meet on one product — and one brand.

/ 06 · Shared Context & Infra

The floor we stand on

Department nodes and their MCPs ladder up to cross-functional MCPs and central compute — which power our cloud production code and agentic layer.

Powered output

Cloud production code

Agentic layer

Cross-functional

Cross-functional MCPs

Central computePostgres + vector

Department nodes & MCPs

Product & R&DDept MCP

Customer & SalesDept MCP

EngineeringDept MCP

Ops & FinanceDept MCP

Every node ladders up to one compute core — on one shared floor.

/ 07 · Operating principles

Agents do the work. Humans direct the work.

Three active surfaces — Mission Control, the Portal, and Shared Context — sharing one brand, one governance model, one traceable record. Speed with accountability, not without it.

01

Everything resolves to a Task

PRD → task → PR → evidence → merge. No orphan work — every change traces to a stated requirement.

02

One record, one mirror

Postgres is the database of record, the Portal is the system of record, and SharePoint is the mirror. The app is a fast lens; conflicts are resolved by a human, never auto-merged.

03

One definition of green

./scripts/preflight.sh locally and in CI. No bypassing the gate — the same bar applies to every agent and every human.

One brand · one governance model · one traceable record

Where we're going — and how you get involved